Shipping policy

Delivery time

We aim to dispatch all orders within 2 working days.

Within the UK, products will usually be delivered within 48 hours of despatch; for international deliveries delivery may take longer depending on the postal service used.

Delivery companies

Our orders are typically sent either by Royal Mail Tracked delivery or by courier, depending on the size and value of the items we are shipping.

For international orders, we use a tracked courier service via UKP or Seven Senders. The final mile courier will depend on your location.

Where we deliver

We deliver to the UK, Germany, France, Spain, Ireland & the Isle of Man. Shipping costs will be calculated at check out depending on your delivery country. Please contact us if you'd like more information on shipping costs.

To reduce shipping times and costs for our customers, we are currently operating from 2 different warehouses: one located in the EU and one in the UK. We will always try to get your order shipped from your nearest warehouse where stock is available.

Customs & Duty charges

Products shipped outside the EU may be subject to charges imposed by local legislation.

Therefore the recipient of the products is responsible for all customs and import duties needed for the import of their goods. Any additional taxes, fees, levies, or other charges necessary to clear the package through customs will also be paid in full by the recipient.

Unfortunately, we have no control over these charges and cannot predict what they may be. As a result, we will be unable to advise or provide any assistance with these processes; we can only recommend you contact your local customs office for further information.